Once you have created your eUtility user profile, you can associate additional utility accounts, with your user profile. For example, many of us have an additional account for the Stormwater Utility Fee or maybe you have multiple properties. Multiple accounts can be accessed from a single user...
We have heard from some customers that they are having issues utilizing or eUtilities website for accessing utility account information and making online payments depending on the web browser program that they have on their devices. We are looking into these issues to determine the cause and as...
Creating an eUtilities User Profile As part of a recent update to our software, customers must create a User Profile in order to access utility account information and make payments online. To establish a user profile: Open https://esuite.cityofelyria.org/eSuite.Utilities. This will bring up the...