CITIZEN FEEDBACK

COMMENDATIONS

The Elyria Police Department is committed to recognizing commendable actions by our personnel. To commend an employee or the Department, please share your comments in any of the following ways:

• Email: epdfeedback@cityofelyria.org
• Mail: Office of the Chief of Police, 18 West Ave, Elyria OH 44035
• Phone: 440-326-1200
• Fax: 440-326-1338

COMPLAINTS

The Elyria Police Department is committed to providing quality police service while maintaining high standards of conduct of our employees. This process allows us to:

Protect the Public

The public has a right to expect efficient, fair, and impartial law enforcement service. Therefore, any misconduct by EPDl personnel must be detected, thoroughly investigated, and properly adjudicated to assure the maintenance of these qualities.

Protect the Department

The EPD is often evaluated and judged by the actions or words of individual employees. It is imperative that the entire organization not be subjected to public censure because of misconduct by a few of its members. When an informed public knows that its police department honestly and fairly investigates and adjudicates all allegations against its members, the public will be less likely to feel any need to raise a cry of indignation over alleged incidents of misconduct.

Protection of the Employee

Employees must be protected against false allegations of misconduct. Although being the focus of an investigation may be unpleasant or uncomfortable, the best protection for any employee who has actually done nothing wrong is a complete and thorough investigation conducted in a timely manner that clearly and unequivocally supports the employee’s honesty and integrity.

Removal of Unfit Employees

Employees who engage in serious acts of misconduct or who have demonstrated that they are unfit for law enforcement work must be removed for the protection of the public, the Department, and Department personnel.

Correction of Procedural Problems

The EPD is constantly seeking to improve its services and the efficiency of its employees. Occasionally, complaint investigations disclose faulty policy or procedures that would otherwise have gone undetected. These policies or procedures may then be improved and/or corrected.